Terms of Use

AIM METRICS INC.

VERSION: 1.0

EFFECTIVE AS OF: NOVEMBER 10, 2025

LAST UPDATED: NOVEMBER 10, 2025

AIM METRICS INC. and its affiliated entities ("Aim," Company," "we," "us," or "our"), owns and operates the mobile or online application(s) or platforms entitled "Aim" (collectively, the "App"). Through the App and the website located at aimmetrics.ai or tryaim.ai (together with any related websites) (the "Site"), Aim provides certain services to you ("Services").

Company Contact Information

Aim Metrics Inc.

Email: support@aimmetrics.ai

Legal Inquiries: legal@aimmetrics.ai

These Terms of Use (these "Terms") are a legal agreement between you and your business, if applicable, on the one hand (together, "you" or "your"), and Aim (as defined above) on the other hand. These Terms govern your use of (i) any websites or web applications provided, published, developed or made available by Aim, including the Site; (ii) any mobile or online applications provided, published, licensed, developed or made available by Aim, including the App; and (iii) any feature, content, software, hardware, services or other products available on or through the Site or the App or otherwise provided by Aim. Information available through the Services are copyrighted works belonging to Aim, as are the Site and the App. Certain Services may be subject to additional policies, guidelines, terms, or rules, including Aim's Privacy Policy, which will be posted on or in connection with downloading or accessing the Site or App. All such additional terms, guidelines, and rules are incorporated by reference into these Terms. These Terms shall not apply to Services that post different terms of use.

THESE TERMS SET FORTH THE LEGALLY BINDING TERMS AND CONDITIONS THAT GOVERN YOUR USE OF THE SERVICES. BY ACCESSING OR USING THE SERVICES, YOU ARE AUTOMATICALLY ACCEPTING THESE TERMS (ON BEHALF OF YOURSELF OR THE ENTITY THAT YOU REPRESENT), AND YOU REPRESENT AND WARRANT THAT YOU HAVE THE RIGHT, AUTHORITY, AND CAPACITY TO ENTER INTO THESE TERMS (ON BEHALF OF YOURSELF OR THE ENTITY THAT YOU REPRESENT). YOU MAY NOT ACCESS OR USE THE SERVICES OR ACCEPT THE TERMS IF YOU ARE NOT AT LEAST 18 YEARS OLD. IF YOU DO NOT AGREE WITH ALL OF THE PROVISIONS OF THESE TERMS, DO NOT ACCESS AND/OR USE THE SERVICES.

THESE TERMS REQUIRE THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS, AND ALSO LIMIT THE REMEDIES AVAILABLE TO YOU IN THE EVENT OF A DISPUTE. SEE THE SECTION BELOW ENTITLED "DISPUTE RESOLUTION" FOR ADDITIONAL INFORMATION.

1. Accounts

1.1 Account Creation

In order to use certain Services, you may be required to register for an account on the Site or the App ("Account") and provide certain information about yourself as prompted by the account registration form. You represent and warrant that: (a) all required registration information you submit is truthful and accurate; and (b) you will maintain the accuracy of such information. You may delete your Account at any time, for any reason, by following the instructions provided in your Account. Aim may suspend or terminate your Account in accordance with these Terms at any time, and you agree that Aim will not have any liability whatsoever to you for any termination of your Account.

1.2 Account Eligibility

As an express condition of being permitted to create and access an Account, you represent and warrant that you (i) have the legal capacity (including, without limitation, being of sufficient age) to enter into contracts under the law of the jurisdiction in which you reside; (ii) are not on a list of persons barred from receiving services under U.S. laws (including, without limitation, the Denied Persons List and the Entity List issued by the U.S. Department of Commerce, Bureau of Industry and Security) or other applicable jurisdictions; (iii) are not a resident of any country which is subject to currently-ongoing sanctions imposed by the United States of America or the United Nations; and (iv) are at least 13 years of age or older, and if you are under the age of 18, your parent or legal guardian, as applicable, has expressly consented to your use of the Services.

1.3 Account Responsibilities

You represent and warrant that all required registration information you submit is current, complete, truthful and accurate. You also agree and acknowledge that you will maintain the accuracy and completeness of such information. You are responsible for maintaining the confidentiality of your Account login information and are fully responsible for all activities that occur under your Account. You agree to immediately notify Aim of any unauthorized use, or suspected unauthorized use of your Account or any other breach of security. Aim cannot and will not be liable for any loss or damage arising from your failure to comply with the above requirements. Furthermore, you accept all risks associated with the unauthorized access to your Account.

1.4 Account Password

Upon registration for an Account, you will provide Aim with a password to access your Account. You are responsible for maintaining the confidentiality of your password and for all of your activities and those of any third party that occur through your Account, whether or not authorized by you. You agree to immediately notify Aim of any suspected or actual unauthorized use of your Account. You agree that Aim will not under any circumstances be liable for any cost, loss, damages or expenses arising out of a failure by you to maintain the security of your password or Account information. Customer is solely responsible for provisioning users on the Services, including: (a) methods of authenticating users (such as industry-standard secure username/password policies); (b) managing admin privileges; (c) deauthorizing personnel who no longer need access to the Services; (d) setting up any API usage in a secure way; and (e) regularly auditing any public access links users create and restricting the permission to create public links, as necessary.

1.5 Permission to Access Customer Applications and Data

To use the Services, Customer must authorize the Services to access Customer's designated data sources and applications. This access may include the storage of credentials provided by Customer or its End Users for those data sources and applications. Customer is solely responsible for managing the scope of access granted and should adhere to the principle of least privilege—particularly by limiting access to read-only where feasible, except as necessary for the provisioned Service.

Customer acknowledges and agrees that (i) any credentials stored within the Services are stored at Customer's own risk, (ii) Customer is responsible for configuring appropriate access levels within connected applications and data sources, and (iii) Customer is solely responsible for all scripts, code, and instructions generated, whether by Customer or through the use of AI agents within the Services. Aim will not be liable for the accuracy, legality, performance, or results of any such scripts or executions initiated by Customer or its authorized users through the Services.

1.6 Account Notices

By providing us with your email address, you agree to receive all required notices electronically, to the email address provided. Notices will be provided in HTML format, in the text of the e-mail delivered to you, in an electronic document attached to the email, or through a link to an appropriate notice page on the Site accessible through any standard, commercially available Internet browser.

1.7 Account Termination

You may delete your Account at any time, for any reason, by following the instructions provided in your Account. Company may suspend or terminate your Account in accordance with these Terms at any time, and you agree that Company will not have any liability whatsoever to you for any termination of your Account.

1.8 Monitoring; Enforcement

You hereby authorize Company, and Company hereby reserves the right (but has no obligation) to review any User Content submitted by you (if applicable), to monitor your use of the Services and Company Content, and to investigate and/or take appropriate action against you in our sole discretion if you violate the Acceptable Use Policy or any other provision of these Terms or applicable laws, or otherwise create liability for us or any other person. Such action may include removing or modifying your User Content, terminating your Account in accordance with these Terms, and/or reporting you to law enforcement authorities.

2. Access to the Services

2.1 License

Company grants you a non-transferable, non-exclusive, revocable, non-sublicenseable, limited license to use and access the Services solely for your own personal, noncommercial use, and to display Company Content (as defined herein) on your computer or other device (the "License"), which License is expressly conditioned on compliance with these Terms and is specifically subject to any restrictions set forth herein. This License is revocable by Aim at any time without notice or warning, and Aim will not be liable to you or to any third party for any such revocation. Unless explicitly stated herein, nothing in the Terms may be construed as conferring any license to any intellectual property rights, whether by estoppel, implication or otherwise.

2.2 Certain Restrictions

The License granted to you in these Terms are subject to the following restrictions: (a) you shall not license, sell, rent, publish, provide, lease, transfer, assign, distribute, host, or otherwise commercially exploit the Services, whether in whole or in part, or any content displayed through the Services; (b) you shall not modify, make derivative works of, disassemble, reverse compile or reverse engineer any part of the Services; (c) you shall not access the Services in order to build a similar or competitive website, product, or service; (d) except as expressly stated herein, no part of the Services may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means; (e) you shall remain at all times in compliance with the Acceptable Use Policy set forth below, and (f) you are at least eighteen (18) years of age. You may not assist any third party in carrying out these prohibited activities. Unless otherwise indicated, any future release, update, or other addition to functionality of the Services shall be subject to these Terms. All copyright and other proprietary notices displayed through the Services (or on any content displayed through the Services) must be retained on all copies thereof.

2.3 Acceptable Use Policy

The following terms constitute our "Acceptable Use Policy":

(a) You agree not to use the Services to collect, upload, transmit, display, or distribute any User Content or to take any action that: (i) violates any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right; (ii) is unlawful, harassing, abusive, tortious, threatening, harmful, invasive of another's privacy, vulgar, defamatory, false, intentionally misleading, trade libelous, pornographic, obscene, patently offensive, promotes racism, bigotry, hatred, or physical harm of any kind against any group or individual or is otherwise objectionable; (iii) is harmful to minors in any way; or (iv) is in violation of any law, regulation, or obligations or restrictions imposed by any third party.

(b) You agree not to: (i) upload, transmit, or distribute to or through the Services any computer viruses, worms, or any software intended to damage or alter a computer system or data; (ii) send through the Services unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of duplicative or unsolicited messages, whether commercial or otherwise; [additional prohibited activities continue...]

2.4 Modification

Aim reserves the right, at any time, to modify, suspend, or discontinue any Services (in whole or in part) or the License with or without notice to you, or any Fees (as defined below) charged for the Services. You agree that Aim will not be liable to you or to any third party for any modification, suspension, or discontinuation of the Services or the License or the Fees, or any parts thereof.

2.5 No Support or Maintenance

The provision of any support or maintenance by Aim with respect to the Services shall be in Company's sole discretion. You acknowledge and agree that Company will have no obligation to provide you with any support or maintenance in connection with the Services, unless expressly agreed in writing, and may cease providing or refuse to provide support or maintenance services at any time and for any reason.

2.6 Ownership; Reservation of Rights

You acknowledge and agree that all the Intellectual Property Rights (as defined herein) in the Services and its content are and shall remain owned by Company or Company's suppliers, contractors or partners. Company has the right to assign, transfer or sell any such rights or content to a third party, who in turn may have the right to assign, transfer or sell any such rights or content. Neither these Terms (nor your access to the Services) transfers to you or any third party any rights, title or interest in or to such Intellectual Property Rights, except for the limited access rights expressly granted you in the License. Company and its suppliers, contractors and partners reserve all rights not granted in these Terms. There are no implied licenses granted under these Terms.

2.7 Intellectual Property Rights

For the purposes of these Terms, "Intellectual Property Rights" means all intellectual property rights worldwide arising under statutory or common law, and whether or not perfected, including, without limitation, all (i) patents, patent applications and patent rights; (ii) rights associated with works of authorship including copyrights, copyright applications, and copyright registrations; (iii) rights relating to the protection of trade secrets and confidential information; (iv) any other proprietary rights relating to intangible property (other than trademark, trade dress, or service mark rights); (v) divisions, continuations, renewals, reissues and extensions of the foregoing (as and to the extent applicable) now existing, hereafter filed, issued or acquired; and (vi) all goodwill associated with any of the foregoing.

3. Content

3.1 Company Content

Except as may be otherwise noted, the information and materials (including, without limitation, HTML, text, audio, video, white papers, press releases, data sheets, product descriptions, source code, object code, software and FAQs and other content) created, generated, published, and/or made available by Company on or via the Services (collectively, "Company Content") are the copyrighted works of Company and its licensors, and Company and its licensors expressly retain all right title and interest in and to Company Content, including, without limitation, all Intellectual Property Rights therein and thereto. Except as expressly permitted in these Terms, any use of Company Content is considered a breach of your contract with Company under these Terms, and may also violate copyright and/or other applicable laws.

3.2 Downloadable Content

In the event that Company makes any Company Content available to be downloaded and/or printed through the Services, as applicable, Company hereby grants you the limited, revocable, non-transferable, non-exclusive right to download and print such Company Content under the condition that (i) such activity is solely for your personal, education or other noncommercial use, (ii) you do not modify or prepare derivative works from Company Content, (iii) you do not obscure, alter or remove any notice of copyright set forth on any Services or Company Content, (iv) you do not otherwise reproduce, re-distribute or publicly display any of Company Content and (v) you do not copy any Company Content to any other media or other storage format.

3.3 Third-Party Links & Ads

The Services may contain links to third-party websites and services, and/or display advertisements for third parties (collectively, "Third-Party Links & Ads"). Such Third-Party Links & Ads are not under the control of Company, and Company is not responsible for any Third-Party Links & Ads. Company provides access to these Third-Party Links & Ads only as a convenience to you, and does not review, approve, monitor, endorse, warrant, or make any representations with respect to Third-Party Links & Ads. You use all Third-Party Links & Ads at your own risk, and should apply a suitable level of caution and discretion in doing so. When you click on any of the Third-Party Links & Ads, the applicable third party's terms and policies apply, including the third party's privacy and data gathering practices. You should make whatever investigation you feel necessary or appropriate before proceeding with any transaction in connection with such Third-Party Links & Ads.

3.4 User Content

(a) Definition and Responsibility. "User Content" means any and all information and content that a user submits to, generates, or uses with, the Services (e.g., content in the user's profile, code, scripts, workflows, etc.). You are solely responsible for your User Content. You assume all risks associated with use by Company or other parties of your User Content, including any reliance on its accuracy, completeness or usefulness, or any disclosure of your User Content that personally identifies you or any third party. You hereby represent and warrant that your User Content does not violate our Acceptable Use Policy. You may not represent or imply to others that your User Content is in any way provided, sponsored or endorsed by Company. Because you alone are responsible for your User Content, you may expose yourself to liability if, for example, your User Content violates the Acceptable Use Policy. Company is not obligated to backup any User Content, and your User Content may be deleted at any time without prior notice. You are solely responsible for creating and maintaining your own backup copies of your User Content if you desire.

(b) License. You hereby grant (and you represent and warrant that you have the right to grant) to Company, an irrevocable, nonexclusive, perpetual, royalty-free and fully paid, worldwide license to reproduce, distribute, publicly display and perform, prepare derivative works of, incorporate into other works, and otherwise use and exploit your User Content, and to grant sublicenses of the foregoing rights with multiple levels of sublicensees, for the purposes of including your User Content in the Services and for any other uses or purposes which Company may have for such User Content, subject to applicable privacy laws. You hereby irrevocably waive (and agree to cause to be waived) any claims and assertions of moral rights or attribution with respect to your User Content.

(c) Other Users. Each user of any Service is solely responsible for any and all of its own User Content. Because we do not control User Content, you acknowledge and agree that we are not responsible for any User Content, whether provided by you or by others. We make no guarantees regarding the accuracy, currency, suitability, or quality of any User Content. Your interactions with other users of any Services are solely between you and such users. You agree that Company will not be responsible for any loss or damage incurred as the result of any such interactions. If there is a dispute between you and any other user of any Service, we are under no obligation to become involved.

(d) Deletion of User Content. You understand that any termination of your Account may involve deletion of your User Content associated with your Account from our live databases. User Content may also be deleted if you do not access or use your Account for a period of time longer than three (3) years, or due to failure or outages from third-party applications or services that Company relies on to store User Content. Company will not have any liability whatsoever to you for any termination of your Account or deletion of your User Content.

3.5 Feedback

If you provide Company with any feedback or suggestions regarding the Services ("Feedback"), you hereby assign to Company all rights in such Feedback and agree that Company shall have the right to use and fully exploit such Feedback and related information in any manner it deems appropriate. Company will treat any Feedback you provide to Company as non-confidential and non-proprietary. You agree that you will not submit to Company any information or ideas that you consider to be confidential or proprietary.

3.6 Copyright Policy

As a condition of your right to use the Services, you agree to respect the Intellectual Property Rights of others. Accordingly, you agree not to upload or post to the Service any copyrighted materials, trademarks or other proprietary information belonging to any third party without the prior written consent of the applicable third party. In connection with the Services, we have adopted and implemented a Digital Millennium Copyright Act ("DMCA") procedure. Company's DMCA procedure is in accordance with that suggested by DMCA, the text of which can be found at the U.S. Copyright Office web site (as of the last revision date of these Terms, located at http://www.copyright.gov/legislation/dmca.pdf). If you believe that your copyrighted work has been illegally uploaded or posted on the Services, you may send a written notice to Company at the email set forth in Company Contact Information above, and Company will respond pursuant to its DMCA procedure. Company reserves all rights to seek damages and fees associated with infringement and/or fraud.

4. Payment Terms

4.1 Company Paid Services

Company may offer Services to be paid for on a recurring basis ("Subscription Services") or on an as-used basis ("A La Carte Services" and, together with the Subscription Services, "Paid Services"). Company may offer multi-year subscriptions, annual subscriptions, and monthly subscriptions, which renew automatically and are billed on a recurring basis, until the subscription has been canceled. The License to use and access any Paid Services is expressly conditioned on full payment of any amounts payable therefor (the "Fees"). By using or accessing any Paid Services, you hereby agree to pay in full any applicable Fees for such Paid Services which may be established by Company from time to time. Failure to comply with or otherwise pay Fees due is a material breach of these Terms.

4.2 Fee Amounts; Changes

Fees may be established and communicated by Company via email, a posting through the Services (such as on the Site or in the App), a notice posted inside or delivered to your Account, or as otherwise agreed by written agreement or order form executed by you and Company. Company has the right to change, delete, discontinue or impose conditions on Paid Services or any feature or aspect of a Paid Service at any time, including the Fees associated with such Paid Services. Notice of any Fee changes may be delivered via email, a posting through the Services (such as on the Site or in the Platform), or a notice posted inside or delivered to your Account. You agree to periodically review Company pricing and policies made available through the Services in order to stay informed. Your continued use of any Paid Services affected by a change in Fees will constitute your agreement to such changes and authorization for Company to collect any such Fees on a going forward basis. Any change to Fees and other charges will not be applicable until the billing period or renewal period after the period in which the change to Fees occurs.

4.3 Free Trial/Proof of Concept

Access to certain Paid Services may be permitted for a free-trial period, as indicated when accessing such Paid Services (the "Free Trial Period"), without payment of Fees. Upon the expiration of the Free Trial Period, your License to use such Paid Services will terminate until you have paid the required Fees. If you continue to use any Paid Services after the end of any Free Trial Period, or if you fail to cancel your subscription for any such Paid Services during the Free Trial Period, Company may automatically charge you for any Fees payable for such Paid Service after the end of the applicable Free Trial Period.

4.4 Non-Refundable; Taxes

All Fees (including professional services such as installation and training) are non-refundable. All Fees are exclusive of any and all taxes, levies or duties imposed by taxing authorities, and you acknowledge and agree that you are responsible for all taxes applicable to the Fees, Paid Services or any related charges in any applicable jurisdictions.

4.5 Payment

Fees may be paid by check/ACH, debit card, credit card, or any other form that Company communicates in writing as being acceptable. Payment processing is handled through third-party payment processors. If you link a debit or credit card to your account, you hereby authorize us to collect all Fees by debit from your linked debit card or charge to your linked credit card without further authorization, including any charges or fees incurred as a result of such debit or charge. Regardless of payment method, we reserve the right to collect Fees from any balance in your Account or from your linked bank account. Your payment information is subject to the privacy policies and security practices of our third-party payment processors.

Important Legal Notices

The full Terms of Use document continues with additional sections covering:

  • Indemnification (Section 5)
  • Limitation on Liability; Disclaimers; Release (Section 6)
  • Term and Termination (Section 7)
  • Dispute Resolution and Arbitration (Section 8)
  • General Provisions (Section 9)

For the complete Terms of Use including all sections and detailed provisions, please contactlegal@aimmetrics.ai.

8. Dispute Resolution

Please read the provisions in this section (collectively, the "Arbitration Clause") carefully as they are an agreement that relates to dispute resolution via arbitration. It is part of your contract with Company and affects your rights. It contains procedures for MANDATORY BINDING ARBITRATION AND A CLASS ACTION WAIVER.

8.1 Applicability of Arbitration Clause

All claims and disputes (excluding claims for injunctive or other equitable relief as set forth below) in connection with the Terms or the use of any product or service provided by Company that cannot be resolved informally or in small claims court shall be resolved by binding arbitration on an individual basis under the terms of this Arbitration Clause. Unless otherwise agreed to, all arbitration proceedings shall be held in English. This Arbitration Clause applies to you and Company, and to any subsidiaries, affiliates, agents, employees, predecessors in interest, successors, and assigns, as well as all authorized or unauthorized users or beneficiaries of services or goods provided under the Terms.

8.16 Courts

In any circumstances where the foregoing Arbitration Clause permits the parties to litigate in court, the parties hereby agree to submit to the personal jurisdiction of the courts located within Salt Lake County, Utah, for such purpose.

9. General

9.1 Changes

These Terms are subject to occasional revision, and if we make any substantial changes, we may notify you by sending you an e-mail to the last e-mail address you provided to us (if any), and/or by prominently posting notice of the changes on the Site or through your Account. You are responsible for providing us with your most current e-mail address. In the event that the last e-mail address that you have provided us is not valid, or for any reason is not capable of delivering to you the notice described above, our dispatch of the e-mail containing such notice will nonetheless constitute effective notice of the changes described in the notice. Any changes to these Terms will be effective upon the earlier of thirty (30) calendar days following our dispatch of an e-mail notice to you (if applicable) or thirty (30) calendar days following our posting of notice of the changes on our Site. These changes will be effective immediately for new users of the Services. Continued use of the Services following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.

9.5 Entire Terms; Construction; Severability; Assignment

These Terms constitute the entire agreement between you and us regarding the use of the Services. Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. The section titles in these Terms are for convenience only and have no legal or contractual effect. The word "including" means "including without limitation". If any provision of these Terms is, for any reason, held to be invalid or unenforceable, the other provisions of these Terms will be unimpaired and the invalid or unenforceable provision will be deemed modified so that it is valid and enforceable to the maximum extent permitted by law. Your relationship to Company is that of an independent contractor, and neither party is an agent or partner of the other. These Terms, and your rights and obligations herein, may not be assigned, subcontracted, delegated, or otherwise transferred by you without Company's prior written consent, and any attempted assignment, subcontract, delegation, or transfer in violation of the foregoing will be null and void. Company may freely assign these Terms. The terms and conditions set forth in these Terms shall be binding upon assignees.

Last Updated: November 10, 2025

These Terms of Use are an abbreviated version. For the complete legal document including all sections and provisions, please contact legal@aimmetrics.ai.